“We will take the stress out of tragedy by providing our professional and discreet cleanup services, as we restore the home or business while restoring your peace of mind.”

FAQs

Philadelphia Trauma Cleanup Services

Have a question about our cleaning and restoration services? We have the answer. Check out these FAQs and give us a call today for more information!

  • How much does crime scene cleanup cost?

    The cost of crime scene and trauma cleanup can vary dramatically, which is why we recommend our technicians come to the scene to perform an onsite inspection and prepare a no-obligation assessment of our recommended treatment action plan.


    Until we can physically see the situation, it is difficult to assess the severity and provide an accurate cost of our services. No certified professional will be able to provide you with an estimate over the phone without viewing the scene in person.

  • Will my homeowner's insurance cover the cleanup services?

    Every situation or loss is unique and must be evaluated on a case-by-case basis. We cannot make any guarantees regarding your insurance coverage, but in most circumstances, your homeowner's insurance policy will cover our services. This depends on your coverages and deductibles. At PTCS, we work side-by-side with many public adjusters who will assist with your claim from start to finish by providing you the assurance that you will be paid the maximum coverage.

  • Do you offer financial assistance?

    Philadelphia Trauma Cleanup Services offers a variety of payment options for our customers. We can estimate your out-of-pocket expenses after reviewing the situation and provide you with a written assessment of our recommended scope of work. Here are some third-party sources to help assist you with funding, specifically when it comes to compensating victims of a crime:


    Crime victim compensation is a government program that provides financial assistance to victims of violent crimes as well as their families. Each state has its own crime victim compensation program, though benefits, eligibility, and application vary.


    Below are resources that may be of assistance:


  • What services does your company provide as a trauma cleaning company?

    Philadelphia Trauma Cleanup Services provides the following services:

    • Auto accident cleanup
    • Biohazard and blood cleaning
    • Commercial and industrial cleaning services
    • Crime scene cleanup
    • Decomposition and odor cleanup
    • Fire and water damage restoration cleaning
    • Hoarding cleanup
    • Homeless encampment cleanup services
    • Homicide and suicide cleaning
    • Infectious disease and coronavirus cleanup
    • Jail cell and law enforcement institutions and vehicle cleaning
    • Narcotics cleanup, such as fentanyl and meth lab cleanup
    • Tear gas cleanup
    • Unattended death cleaning
  • What qualifications or certifications do the cleaning technicians need to have?

    All our cleaning technicians at PTCS have been professionally trained and are certified according to the IICRC S540 Standard for Trauma and Crime Scene Cleanup, as well as being OSHA 30 and OSHA 40 Hazwoper certified. Our technicians have a deep understanding and knowledge of forensic science and the proper handling of hazardous materials. They use the right equipment and chemical solutions for each situation and always wear protective gear.


    Our cleaning technicians are constantly taking updated courses to learn about the evolving techniques of the cleaning and restoration business to ensure their own safety, as well as the safety of our customers and the communities we service.

  • What forms of payment do you accept?

    At PTCS, we accept:


    • Cash
    • Credit cards
    • Check
    • PayPal
    • Venmo
    • Homeowner's insurance
    • In-house payment plans
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